Refund policy

Revora Wellbeing | Last updated: 21st January 2026

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30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for peace of mind. If you are not satisfied with your order, you may request a return in line with the terms below.

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Your right to cancel

If you are a UK consumer, you have the right to cancel most online purchases within 14 days of delivery without giving a reason, in line with the Consumer Contracts Regulations.

This right does not apply to sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed.

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How to cancel

To cancel your order, email admin@revorawellbeing.co.uk with your order number and confirmation that you wish to cancel. We will provide return instructions once your request is received.

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Returning items

Items must be returned within 14 days of informing us of your cancellation.

To be eligible for a return, items must be:

• Unused
• In their original packaging
• With seals intact where applicable

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Refunds

Once your return is approved, we will process your refund within 14 days of receiving the returned goods or proof of return.

Refunds are issued to the original payment method used at checkout.

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Faulty or incorrect items

If your item is faulty, damaged, or not as described, please contact us as soon as possible.

We will arrange a replacement or refund in line with your rights under the Consumer Rights Act 2015.

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Return postage

You are responsible for the cost of return postage unless the item is faulty or incorrect.

We recommend using a tracked service, as we cannot be responsible for items lost in transit.

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Contact

For returns or refund enquiries, contact:
admin@revorawellbeing.co.uk

Revora Wellbeing
Silverbyte Solutions Ltd
207 Knutsford Road
Grappenhall, Warrington
Cheshire, WA4 2QL
United Kingdom