FAQ

FREQUENTLY ASKED QUESTIONS

Everything You Need To Know.

Clear answers to the questions we're asked most often about orders, delivery, products, subscriptions and more.

ORDERS & PAYMENTS

Ordering Made Simple

What payment methods do you accept?

We accept major debit and credit cards together with other secure payment methods shown during checkout.

Can I change or cancel my order?

If you need to make a change, please contact us as soon as possible. If your order has not yet been packed or dispatched, we'll do our best to update or cancel it.

Will I receive an order confirmation?

Yes. You'll receive a confirmation email once your order has been placed. If you don't see it, please check your spam or junk folder.

SHIPPING & DELIVERY

From Revora To Your Door

Where do you ship from?

All Revora orders are dispatched from within the United Kingdom.

How long does delivery take?

Standard UK delivery typically takes 2–4 working days from dispatch. Available delivery options and estimated timeframes are shown at checkout.

Do you offer free UK delivery?

Yes. Revora currently offers free standard delivery within the United Kingdom.

Do you ship internationally?

At present, Revora ships within the United Kingdom only.

RETURNS & REFUNDS

Straightforward Support

What is your returns policy?

If there is a problem with your order or you would like to request a return, please contact us as soon as possible. Return eligibility will depend on the circumstances and condition of the product. Please see our Returns & Refunds policy for full details.

How do I request a return?

Email us with your order number and a brief description of the issue. We'll confirm the appropriate next steps.

When will I receive my refund?

Once a refund has been approved, it will be processed back to the original payment method. The time it takes to appear can vary depending on your bank or payment provider.

PRODUCTS & SAFETY

Clear Product Guidance

Are Revora products suitable for vegans or vegetarians?

Suitability varies by product. Please check the product page and label for the dietary information specific to each formula.

Can I take Revora supplements with medication?

If you take medication, are pregnant or breastfeeding, have a medical condition or are unsure whether a supplement is suitable for you, speak to your doctor or pharmacist before use.

Can I take multiple Revora products together?

Revora products are designed to fit naturally into a simple daily routine. Always follow the recommended daily intake shown on each label and consider your total intake where products contain shared nutrients.

Do you use artificial colours or unnecessary fillers?

Our formulations are designed with clarity and simplicity in mind. We avoid unnecessary complexity and clearly list the ingredients used in each product on the label and product page.

SUBSCRIPTIONS

Stay Consistent

Do you offer Subscribe & Save?

Yes. Subscribe & Save is available on eligible Revora products. Available subscription options and savings are shown directly on each participating product page.

PACKAGING

Considered Packaging

What packaging do you use?

Where stated, Revora products use recycled rPET bottles. We continue to review our packaging choices with the aim of balancing product protection, quality and environmental impact.

PROFESSIONAL & TRADE

Work With Revora

Do you work with practitioners or retailers?

We welcome enquiries from clinics, practitioners and retailers interested in working with Revora. Please contact us to discuss opportunities.

STILL NEED HELP?

We're Here To Help.

For product questions, order enquiries or general support, email admin@revorawellbeing.co.uk . We aim to keep things clear, straightforward and helpful.