FAQ
1. Orders & Payments
What payment methods do you accept?
We accept major debit and credit cards and other secure methods shown at checkout.
Can I change or cancel my order?
If you need to make a change, contact us as soon as possible. If your order has not been packed, we will do our best to update or cancel it.
2. Shipping & Delivery
Where do you ship from?
All orders are dispatched from the UK.
How long does delivery take?
Standard UK orders usually arrive in 2–4 working days once dispatched. You will see available options and timeframes at checkout.
Do you offer free shipping?
Yes, UK orders over £30 qualify for free standard delivery.
3. Returns & Refunds
What is your returns policy?
If your order arrives damaged, incorrect, or you are not satisfied, contact us within 14 days and we will help. For safety, we can only accept returns of unopened products unless there is a quality issue.
How do I request a return?
Email us with your order number and reason. We will confirm the next steps.
4. Products & Safety
Are Revora products suitable for vegans or vegetarians?
Check each product page for clear icons and statements. We specify suitabilities per product.
Are your products safe to take with medication?
Always speak to your doctor or pharmacist before taking supplements alongside prescribed medication or if you have a medical condition.
Can I take multiple Revora products together?
Yes, our range is designed to work together. Check total intake of key nutrients such as Vitamin D and follow the directions on each label.
Do you use artificial colours or unnecessary fillers?
No artificial colours and no padded proprietary blends. We keep formulas tight and purposeful.
5. Subscriptions (Future-Ready)
Will you offer subscriptions?
Yes. Our goal is to offer flexible subscriptions so you never run out of your essentials. You will be able to skip, pause or cancel anytime.
6. Sustainability
What packaging do you use?
We use 100% rPET bottles where possible and continue to review materials to reduce impact.
7. Wholesale & Practitioners
Do you work with practitioners or retailers?
Yes. Email us if you are a clinic or retailer who shares our standards.
8. Contact
How do I contact you?
For product questions, orders or feedback email admin@revorawellbeing.co.uk or use our contact form. We aim to respond quickly, in clear, straightforward language.