Terms and Conditions

Revora Wellbeing | Last updated: 3 November 2025

1. About us

Revora Wellbeing is a trading name of Silverbyte Solutions Ltd, company no. 16591049. Registered office: 207 Knutsford Road, Grappenhall, Warrington, Cheshire, WA4 2QL

Email: admin@revorawellbeing.co.uk

2. Using our site

By using our site you agree to these terms. If you do not agree, you should stop using the site.

3. Products and medical disclaimer

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent disease. They do not replace professional medical advice. Always read labels, follow directions, and consult a healthcare professional if you are pregnant, nursing, taking medication, or have a medical condition.

4. Orders and contract formation

Your order is an offer to buy. We will confirm receipt by email. A contract is formed when we send a shipping confirmation or deliver the goods. We may refuse an order, for example due to stock limits or suspicion of fraud.

5. Prices, VAT, and payment

Prices are shown in GBP and include VAT where applicable. We take payment at checkout using our payment providers. If pricing errors occur we may cancel the order and refund you.

6. Delivery

We deliver to the locations shown at checkout. Delivery times are estimates. Risk passes to you on delivery. Title passes when payment clears in full.

7. Returns and your right to cancel

If you are a consumer in the UK you have a legal right to cancel most online purchases within 14 days of delivery without giving a reason, except for sealed goods not suitable for return for health protection once unsealed. To cancel, contact admin@revorawellbeing.co.uk with your order number. You must return goods within 14 days of telling us you want to cancel. You are responsible for return postage unless the item is faulty or misdescribed. We will refund within 14 days of receiving the goods back or proof of posting, using your original payment method. This is in addition to your rights under the Consumer Rights Act 2015 for faulty goods.

8. Faulty or misdescribed goods

If a product is faulty or not as described, contact us within a reasonable time. We will arrange a repair, replacement, or refund as required by law.

9. Accounts and acceptable use

Keep your account details confidential. Do not misuse the site, attempt unauthorised access, or introduce malicious code.

10. Intellectual property

All content on the site is owned by us or our licensors. You may view and download one copy for personal use only.

11. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. We are not liable for loss of profit, revenue, business, or data, or for any indirect or consequential loss. For non-consumer sales, our total liability for any claim arising out of a contract shall not exceed the price paid for the product.

12. Promotions and discount codes

Promotions are subject to their own terms. We may withdraw or amend promotions at any time.

13. Events outside our control

We are not responsible for delays caused by events outside our control. We will contact you to let you know and take steps to minimise the effect.

14. Governing law and jurisdiction

These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction.

15. Complaints and alternative dispute resolution

We aim to resolve complaints quickly. Email admin@revorawellbeing.co.uk. If we cannot resolve your complaint you may use the UK ODR platform or another ADR provider, although we are not obliged to use ADR.

16. Changes to these terms

We may update these terms. The latest version will apply to new orders.