Terms and Conditions
Revora Wellbeing | Last updated: 21st January 2026
About us
Revora Wellbeing is a trading name of Silverbyte Solutions Ltd, company number 16591049. Registered office: 207 Knutsford Road, Grappenhall, Warrington, Cheshire, WA4 2QL. Email: admin@revorawellbeing.co.uk.
Using our site
By using our site you agree to these terms. If you do not agree, you should stop using the site.
Products and medical disclaimer
Our products are food supplements and are not intended to diagnose, treat, cure, or prevent disease. They do not replace professional medical advice. Always read labels, follow directions, and consult a healthcare professional if you are pregnant, nursing, taking medication, or have a medical condition.
Orders and contract formation
Your order is an offer to buy. We will confirm receipt by email. A contract is formed when we send a shipping confirmation or deliver the goods. We may refuse an order, for example due to stock limits or suspicion of fraud.
Prices, VAT, and payment
Prices are shown in GBP and include VAT where applicable. Payment is taken at checkout using our payment providers. If pricing errors occur, we may cancel the order and refund you.
Delivery
We deliver to the locations shown at checkout. Delivery times are estimates only. Risk passes to you on delivery. Title to the goods passes once payment has cleared in full.
Returns and your right to cancel
If you are a consumer in the UK, you have a legal right to cancel most online purchases within 14 days of delivery without giving a reason, except for sealed goods not suitable for return for health protection once unsealed. To cancel, contact admin@revorawellbeing.co.uk with your order number. You must return goods within 14 days of telling us you want to cancel. You are responsible for return postage unless the item is faulty or misdescribed. We will refund within 14 days of receiving the goods back or proof of posting, using your original payment method. This is in addition to your rights under the Consumer Rights Act 2015.
Faulty or misdescribed goods
If a product is faulty or not as described, contact us within a reasonable time. We will arrange a repair, replacement, or refund as required by law.
Accounts and acceptable use
You are responsible for keeping your account details confidential. You must not misuse the site, attempt unauthorised access, or introduce malicious code.
Intellectual property
All content on this site is owned by us or our licensors. You may view and download one copy for your personal, non-commercial use only.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. We are not liable for loss of profit, revenue, business, or data, or for any indirect or consequential loss. For non-consumer sales, our total liability for any claim arising out of a contract shall not exceed the price paid for the product.
Promotions and discount codes
Promotions and discount codes are subject to their own terms. We may withdraw or amend promotions at any time.
Events outside our control
We are not responsible for delays caused by events outside our reasonable control. We will contact you to let you know and take reasonable steps to minimise the effect.
Governing law and jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction.
Complaints and alternative dispute resolution
We aim to resolve complaints quickly. Email admin@revorawellbeing.co.uk. If we cannot resolve your complaint, you may use the UK Online Dispute Resolution platform or another ADR provider, although we are not obliged to use ADR.
Changes to these terms
We may update these terms from time to time. The latest version will apply to new orders.